In a company, it is important to have a reception area where visitors feel good and want to discover the company. The lobby must be in the image of the company, the latter must express itself through the decoration.

How to set up a good reception area ?

Visual Management is a good method to create a pleasant waiting space that gives the desire to discover the company. A design layout is very important, it is necessary that the lobby gives desire, reflects and is in accordance with the values of the company. Make a difference in order to make an impression, have the extra furniture that makes visitors remember the company. A good reception area must respect three concepts:

  • Excellence
  • Professionalism
  • The spirit of service

In order to achieve a good visitor welcome, it is important to take into account his field of activity. This space must be visible from the moment you enter the company, it is the "showcase" of the company. Visitors must be guided, the plans of the premises must be made available either in a classic way (on paper) or on terminals, connected tablets. Customization can be done with reception terminals, this can affect the well-being of employees at work and visitors. During an appointment with a company you can customize these terminals with their logo... so that employees feel good. The terminals as well as the reception desks must be adapted to people with reduced mobility.

What is Visual Management ?

The purpose of this method is to disseminate information in the right place and at the right time, when information is displayed it must be understandable to everyone. The goal is to attract the eye of visitors to encourage them to get informed. In a lobby, furniture is also important. Having aesthetic desks, design and/or ergonomic seats, a reception desk and a reception terminal is important so that the customer feels good and integrated.

Clearly distinguish spaces.

It is not only a place of waiting; it is also a place of exchange and work. For the reception area to be a strong point of the company, it is necessary to distinguish the reception desk and the waiting area which is often quieter. Ergonomics is very important, this space must be both pleasant and efficient. It must allow the hosts/hostesses to carry out their work without disturbing the reception and therefore the waiting area.

Set an atmosphere.

In a reception area, the furniture is preferably warm because it makes visitors want it. The decoration must correspond to the visual identity of the company, this place must be in the image of the company.

What technological solutions should be used to show that the company is dynamic and innovate ?

Within this place, visitors must be able to learn about the company. To achieve a good layout it is important to call on Visual Management to install communication tools such as reception terminals ,. It is also possible to use digital tools such as digital screens or touch tablets to allow visitors to register or discover the company. Since 2020, with the health crisis, digital reception terminals have become a very good way to welcome visitors, because they operate autonomously. They make it possible to secure visit procedures, in particular by requesting a signature in a digitized register book. It is also advisable to customize the reception terminals in the colors of the company, which makes it possible to strengthen its image. The reception terminals also make it possible to streamline traffic and keep the visitor busy so that the perceived waiting time is less. A personalized message can be a plus when welcoming a visitor, personalization can increase the customer's attractiveness to the documents that are offered. This can turn the waiting time into a first step in the appointment.

Why invest in digital reception terminals ?

  • More affordable and interactive than conventional docking stations
  • More ergonomic, they adapt to all surfaces
  • There is a wide variety of models

Digital reception terminals make it possible to modernize the company, to make savings because they operate in total autonomy. Finally, data collection is simplified.

What are the advantages of these terminals ?

  • Reinforce the dynamic and innovative aspect of the company
  • Reduce waiting time because visitors can register and therefore allows the company to streamline traffic
  • Access to information is simpler
  • Information is easily updated
  • It is an evolving communication tool

What is the impact of digital signage?

Digital reception terminals allow better management of multi-display, they are multifunctional, this allows the company to change the content easily remotely. Discover Digital Visual Performance Management that will allow you to differentiate yourself from competing companies. Find more specifically our solution "digital meeting room".

See the reception desks